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Our Fees & Policies

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Benefits of Psychodynamic Therapy

Our Fees

Wellspring Counselling & Psychotherapy brings together Registered Clinical Counsellors (RCCs) and Registered Psychotherapists (RPs). Individual clinician profiles identify professional designations, areas of practice and appointment options. Confirm the selected clinician’s designation and your plan’s coverage before booking.

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Session Fees

Fees depend on the clinician, service and appointment length. Review the exact fee and duration in our booking system before choosing an appointment.

Individual Counselling

50-minute session $140–$200

Official receipts are issued automatically following payment.

Specialized Services

By service & duration Varies

For services such as EMDR, check the clinician, appointment length and fee in our booking system. Some services require a consultation first.

Payment is due at the beginning of each session.

Payments are processed securely through the booking system. Direct billing is not offered.

Payment & Policies

Clear expectations help create a smooth therapy experience.

Payment Information

To streamline services and ensure consistency, Wellspring Counselling & Psychotherapy accepts credit card payment only. Payments are processed securely through the booking system and are due at the beginning of each session. Official receipts are issued automatically following payment. Direct billing is not offered.

Cancellation Policy

A minimum of 48 hours’ notice is required to cancel or reschedule an appointment. Appointments cancelled or rescheduled with less than 48 hours’ notice will be charged the full session fee. This policy applies regardless of the reason for cancellation.

Extended Health Coverage

Extended health coverage depends on your plan and the individual clinician’s professional designation. Check whether your plan covers the selected Registered Clinical Counsellor (RCC) or Registered Psychotherapist (RP) before booking. Confirm eligibility directly with your insurer or employer. Official receipts can be submitted for reimbursement where applicable.

Frequently Asked Questions

Quick answers to common questions about sessions and billing.

Do you offer online or in-person counselling?
Most appointments are online. In-person sessions are currently available only in Vancouver at 300–3665 Kingsway, by appointment through select clinicians. Confirm your chosen counsellor’s format, location and availability with the clinic before booking. For online appointments, check clinician eligibility for the province or territory where you will physically attend using our Canada province guide.
Why do you accept credit card payment only?
Credit card payment allows us to streamline administrative processes and focus fully on providing high-quality clinical care.
Do you offer direct billing to insurance providers?
No. Clients receive official receipts after each session to submit directly to their insurance provider if eligible.
Is counselling covered by extended health insurance?
Coverage depends on your insurer, employer plan and the selected clinician’s professional designation. Check whether your plan covers that clinician as an RCC or RP before booking. Coverage is not guaranteed by the clinic.
What happens if I need to cancel or reschedule?
Appointments cancelled or rescheduled with less than 48 hours’ notice are charged the full session fee.
How long are sessions?
Many individual appointments are 50 minutes. Other session lengths are available depending on the clinician and service. The exact duration and fee are shown in our booking system.
How do I know which type of counselling is right for me?
Clients unsure about the best service are encouraged to book a free consultation to discuss needs and next steps.
Is online counselling effective?
Yes. Research shows online counselling is effective for many concerns including anxiety, depression, trauma, relationship issues, and stress.
Is my information confidential?
Yes. Confidentiality is a core ethical requirement. All sessions and records are handled using secure systems in accordance with professional and legal standards.